Privacy Policy
Serenity at Home understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Service to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We” or “our” means Serenity at Home and its affiliates. “You,” “your,” visitor,” or “user” means the individual accessing this site.
PERSONAL AND NON-PERSONAL INFORMATION
Our Privacy Policy identifies how we treat your personal and non-personal information.
WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?
Non personal information is information that cannot identify you. If you visit this website to read information, such as information about our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.
WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?
Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, and telephone number. We may collect personal information from you in a variety of ways:
When you send us an application or other form
When you conduct a transaction with us, our affiliates, or others
When we collect information about in you in support of a transaction, such as credit card information
In some places on this website, you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.
ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?
Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with us, a cookie helps Serenity at Home to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as usernames, phone numbers, and so on. When you return to the same Serenity at Home website, the information you previously provided can be retrieved, so you can easily use the features that you customized. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML-based content, can act as a web beacon. We may use web beacons to count visitors to the web pages on the website or to monitor how our users navigate the website, and we may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.
Third-party vendors also may use cookies on our website. For instance, we may contract with third parties who will use cookies on our website to track and analyze anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, to manage our site content, and to track visitor behavior. We may also contract with a third-party to send e-mail to our registered members.
To help measure and improve the effectiveness of our e-mail communications, the third-party sets cookies. All data collected by this third-party on behalf of Serenity at Home is used solely by or on behalf of Serenity at Home and is shared externally only on an anonymous, aggregated basis. From time to time, we may allow third parties to post advertisements on our website, and those third-party advertisements may include a cookie or web beacon served by the third-party. This Privacy Policy does not cover the use of information collected from you by third-party ad servers. We do not control cookies in such third-party ads, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad. We will not share your personal information with these companies, but these companies may use information about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share your personal information that you provide to them with others.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Serenity at Home websites you visit.
If you would prefer not to see advertising based on your personal preferences, you may change your personal settings in Google (look for “Ad Settings”) or visit the website of the Network Advertising Initiative located at: http://www.networkadvertising.org/choices/#completed
HOW DOES TRADITIONS SENIOR CARE USE PERSONAL INFORMATION?
Serenity at Home may keep and use personal information we collect from or about you to provide you with access to this website or other products or services, to respond to your requests, to bill you for products or services you purchased, to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for recordkeeping and analytical purposes, and to research, develop and improve programs, products, services and content.
Personal information collected online may be combined with information you provide to us through other sources. We may also remove your personal identifiers (your name, email address, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.
DOES TRADITIONS SENIOR CARE SHARE PERSONAL INFORMATION WITH OTHERS?
We will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third-party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.
We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third-party service vendors who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third-parties use such information, but we do ask them to disclose how they use your personal information before they collect it.
If you submit a review for a third-party (person or business), during the submission process we may ask your permission to gather your basic information (such as name and email address) which we then share with the third-party for whom you are submitting the review. We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation
We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal). We may disclose your personal information to third-parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process.
As discussed in the section on cookies and other technologies, from time to time we may allow a third-party to serve advertisements on this website. If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertisers’ use of your personal information, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad.
HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?
We may contact you periodically by e-mail, telephone or mail to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.
HOW IS PERSONAL INFORMATION SECURED?
We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
LINKS
This site may contain links to other sites that provide information that we consider to be interesting. Traditions Senior Care is not responsible for the privacy practices or the content of such websites.
PUBLIC DISCUSSIONS
This site may provide public discussions on various business valuation topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the website. Traditions Senior Care does not agree or disagree with anything posted on the discussion board. Also remember that you must comply with our other published policies regarding postings on our public forums.
HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?
You may access, correct, update, and/or delete any personally-identifiable information that you submit to the website. You may also unsubscribe from mailing lists or any registrations on the website. To do so, please either follow instructions on the page of the website on which you have provided such information or subscribed or registered or contact us at [email protected]
CHILDREN’S PRIVACY
Serenity at Home will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us at [email protected]
CHANGES
Serenity at Home reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the website for a period of time. If you have any questions about privacy at any websites operated by Serenity at Home or about our website practices, please contact us at: [email protected]
We Do Personalized Care, Tailored to Your Loved One's Needs
Our team of compassionate Registered Nurses and caregivers is deeply committed to the well-being of your loved one. Beyond their expertise, they offer genuine warmth and care, fostering meaningful connections to ensure that your family member feels valued, supported, and loved every single day.
Personal Care Assistance
Bathing and Grooming: Maintaining personal hygiene is vital for health and self-esteem. Our caregivers assist with bathing, grooming, and dressing, ensuring your loved one feels clean, comfortable, and confident.
Mobility Assistance: We help with moving around the house, whether it's getting out of bed, moving to a chair, or taking a stroll. Our caregivers ensure safety and support at every step.
Toileting and Incontinence Care: Our caregivers provide respectful and discreet assistance with toileting needs and incontinence care, promoting dignity and comfort.
Meal Preparation and Nutrition
Meal Planning and Grocery Shopping: We plan and prepare meals that are both nutritious and enjoyable, taking into account any dietary restrictions or preferences.
Cooking and Serving: Our caregivers cook and serve meals, creating a pleasant dining experience. They also assist with feeding if necessary.
Monitoring Nutrition: We keep an eye on your loved one’s dietary intake to ensure they are receiving the nutrients they need to stay healthy and active.
Light Housekeeping
Tidying Up and Cleaning: We help with everyday cleaning tasks such as dusting, vacuuming, and washing dishes, keeping the home neat and orderly.
Laundry and Linens: Our caregivers handle laundry duties, including washing, drying, folding, and changing bed linens, ensuring your loved one always has fresh clothes and bedding.
Organizing and Decluttering: We assist with organizing personal spaces, reducing clutter, and creating a more functional and pleasant living environment.
Memory Care
Caring for a loved one with dementia can be challenging, requiring patience and adjustments to maintain a gentle pace with them. At Serenity at Home, you can trust us for exceptional dementia care. Our highly trained caregivers are dedicated to providing individualized assistance with daily living activities, ensuring comfort and dignity at every step. We ensure your senior receives personalized care, companionship, and evolving support tailored to their needs. By prioritizing dignity, respect and maintaining a family environment, Serenity at Home fosters a sense of security and well-being for your loved ones - and your family - in the face of dementia.
Companion Care
As we aged, it can be difficult to maintain our social lives, particularly if it becomes harder to remain active and social like we used to. Unfortunately, isolation can be the first step in a spiral of deteriorating mental and physical health. Even a few hours of companion care per week can help seniors maintain their spirit and independence.
A home health aide providing companion care can:
Walk or sit with a client, engaging them in conversation or stimulating games
Assist in retaining a regular schedule or physician recommended exercise routine
Prepare nutritious and balanced meals
Grocery shopping
Light housekeeping
Laundry
Respite
Caring for a loved one can be both mentally and physically exhausting, especially when you don't have time for yourself. Life's demands and responsibilities can limit your ability to be fully present with your aging family member. Scheduling respite care at home for a few hours a day or week can significantly enhance the quality of time you spend together.
Respite care offers relief to primary caregivers, allowing them to run errands, go to the gym, attend appointments, or manage other obligations, all while ensuring their loved one is safe and in good company. Our compassionate caregivers provide trusted support, so you can recharge and maintain your well-being, knowing your loved one is cared for with respect and nurturing attention.
End of Life Care
When loved ones are living out their last days at home, it can be a deeply emotional and trying time. At Serenity at Home, we provide families with the support and assistance they need to make the most of their time together. Our specially trained caregivers offer compassion, moral support, and practical help around the home during there especially emotional situations. Our team delivers a level of care that helps preserve dignity and provides a quality of life that can only be achieved at home. We are also here to support family and friends coping with the emotional challenges and additional time commitment. The end of one's life is a difficult time, but our compassionate team at Serenity at Home can help lessen the stress for everyone involved.
Your loved one's well-being is our top priority. Our RN will create a personalized Plan of Care tailored to your needs and maintain regular contact with you and your Caregiver to assess and implement any necessary adjustments. We will also discuss a detailed Visit Plan to ensure your comfort and satisfaction.
Ready to learn more?
Serenity At Home: Your Trusted Partner in Senior Care
Our Serenity at Home team consists of knowledgeable RNs and compassionate Caregivers. For over 15 years, we have provided exceptional care to our residents at Serenity Villa assisted living community. We are excited to offer the same high standard of care to those in need, right in the comfort of their own home.
Experienced and Reliable
With years of experience in home care, we have a proven track record of providing reliable and consistent care. Our team undergoes rigorous training and background checks to ensure the highest level of trust and security.
24/7 Support
Life can be unpredictable, and we're here whenever you need us. Our support team is available 24/7 to address any concerns or emergencies, providing you with peace of mind around the clock.
Transparent Communication
We believe in keeping families involved and informed. Regular updates and open communication ensure that you are always aware of your loved one's health and well-being.
A Family-Centered Approach
At Serenity at Home, we see ourselves as an extension of your family. We understand the emotional journey of caring for a loved one, and we're here to support you every step of the way. Let us provide the compassionate care your family deserves.
Experienced and Reliable
With years of experience in home care, we have a proven track record of providing reliable and consistent care. Our team undergoes rigorous training and background checks to ensure the highest level of trust and security.
24/7 Support
Life can be unpredictable, and we're here whenever you need us. Our support team is available 24/7 to address any concerns or emergencies, providing you with peace of mind around the clock.
Transparent Communication
We believe in keeping families involved and informed. Regular updates and open communication ensure that you are always aware of your loved one's health and well-being.
A Family-Centered Approach
At Serenity at Home, we see ourselves as an extension of your family. We understand the emotional journey of caring for a loved one, and we're here to support you every step of the way. Let us provide the compassionate care your family deserves.
Frequently Asked Questions
What services do you offer?
Serenity At Home provides comprehensive in-home care services tailored to the specific needs of seniors, including personal care, medication management, meal preparation, companionship, light housekeeping, and transportation assistance.
What area do you serve?
We proudly serve in Washington County.
How do I schedule a home care assessment?
To schedule a complimentary in-home assessment, please call us at +1 262-207-4625 or fill out our contact us form. Our care coordinator will be in touch to answer your questions and schedule a convenient time for the assessment.
What qualifications do your caregivers have?
Our caregivers are carefully selected and undergo thorough background checks. They possess the necessary training and certifications to provide high-quality care, including CPR, first aid, and medication administration.
Can you help with activities of daily living (ADLs)?
Yes, our caregivers are trained to assist with ADLs such as bathing, dressing, grooming, and mobility.
Do you provide specialized care for seniors with dementia or Alzheimer's disease?
Absolutely. We offer specialized care plans for individuals with dementia or Alzheimer's disease, focusing on safety, stimulation, and support.
Can you help with meal planning and preparation for seniors with dietary restrictions?
Yes, our caregivers can assist with meal planning and preparation, considering any dietary restrictions or preferences.
Do you offer respite care for family caregivers?
Yes, we provide respite care services to give family caregivers a much-needed break while ensuring their loved ones receive quality care.
How much does in-home care cost?
The cost of in-home care varies depending on the level of care required, the number of hours needed, and your location. We offer competitive rates and flexible payment options.
Do you accept long-term care insurance?
We work with many long-term care insurance providers. Please contact us to verify your coverage.
